Read Recent Reviews
Choosing the right skilled nursing facility for yourself or someone you care about can feel like a big decision. You don’t have to rely solely on what we say about Concord Post Acute—explore our collection of testimonials to see why so many residents and families give us top ratings. Discover what sets Concord Post Acute apart as a place focused on comfort, recovery, and compassionate care. If you’ve experienced our community as a resident, team member, or family member, we invite you to share your feedback with a review.
All Reviews
111 reviews
“If I could give this place 0 stars I would. The staff are very unprofessional. During my time around the facility, I witnessed and heard staff speaking to residents in disrespectful and inappropriate ways, including yelling and using offensive language. There are also serious concerns about the level of care. Some residents appeared to be left unattended for long periods without proper hygiene or timely assistance. The building itself has major issues. There are leaks throughout the facility that don’t seem to be properly fixed. They just kinda cover it up for the mean time, like a band-Aid fix. I also noticed pest problems—roaches and rodents—which is completely unacceptable in a place meant to care for people. Another issue is personal belongings going missing. My loved one’s clothes and shoes were repeatedly lost despite being labeled, and staff responses were not helpful. I also became aware of a very serious incident where a staff member was reportedly caught engaging in inappropriate conduct with a resident. Instead of immediate termination, it appeared they were moved to another area, which raised major safety concerns for me.There were also concerns about residents with violent or disruptive behavior being allowed to remain in the facility, creating safety risks for both staff and residents, like where is the security? Management does not seem to prioritize safety. There are ongoing concerns about how situations are handled, and it feels like the focus is more on keeping beds filled than addressing serious problems. I would strongly recommend looking elsewhere if you care about your loved one’s safety and well-being.
The Day Shift.Nurses who Tended to Me were Amazing …At night they were Scarce…. The Food Isnt FIT. For A Dog!!! and I Took pictures of their So Called Meals. Most Definitely Should Be Reported to the County…. The Cleanness overall Was Mediocre …The physical therapists were Very good ….
First let me say I am POA of my papa, I called mg papa and he said they were starving him. I didn’t speak to my papa until two days later his cell phone was going straight to voicemail. I was finally able to talk to him and he said he told me he didn’t say that and to stop calling up here and starting trouble. Because I was calling and they never let me talk to my papa I complained to them about not feeding him. He said they starving me come get me, two days later everything changed he said I was lying. Stop causing trouble. I never heard my papa talk like that. They aren’t allowed phones in the room when I asked to speak with him. I told them his cell phone is keep going to voicemail they didn’t even know he had a cell phone. My mom called she wasn’t able to speak to him either. I’ve worked at nursing homes and assisted living. This place doesn’t feel safe, and one of the staff hung up on me. This is just not a good place for our relatives at all. I know I’ve worked with people like this. I’m trying to get my papa out but they won’t let me
Medicare medical and insurance Paying a lot of money for poor food and no stimulation I feel sorry for for people having to live there small bed no chair and not allowed visitors
The best wood care Kimberli end Remington absolutely amazing thank you so much
This is a great place for residents wanting to recover immediately. Staff and facilities are nice!
From the moment I arrived, I was greeted with kindness and professionalism. Staff are genuinely caring, attentive and always go above and beyond. Facility is clean and well maintained. From nursing, therapist and administrative team all work together seamlessly. Thank you Concord Post Acute!
Staff are professional, caring and compassionate. I highly recommend Concord Post Acute to provide quality of care. Rehab and Nursing staff are amazing and experienced.
All around great experience. Super friendly staff and very clean place.
The staff at Concord Post Acute are so caring and attentive. They truly go above and beyond for their patients, and the facility is always clean and welcoming. Highly recommend!
Top notch Nursing Facility. Staff are welcoming, attentive and informative. Interior has beautiful flooring and nice color tone to walls giving off a cozy feel at home vibe. My father was admitted and recovered 2 months before expected discharge due to quality rehabilitation and quality care. My family would like to Thank You Concord Post Acute for taking great care of our father.
Concord Post Acute is a wonderful hands on facility. The staff is very respectful and welcoming. Staff are very attentive to the needs of their patients, and have created a clean and warm environment.
The rehab team is professional and caring. They provide supreme care and are encouraging.
Caring staff, clean environment, and great therapy team. Patients felt safe and supported here.
As a current LVN student, I had the opportunity to do my clinical rotation at Concord Post Acute, and I couldn’t have asked for a better learning environment. From the moment I arrived, the staff was incredibly welcoming, friendly, and supportive. The entire facility has a warm and caring atmosphere that truly reflects their commitment to patient care. The nurses and CNAs were approachable and always willing to share their knowledge and experience. I learned so much not only about nursing skills but also about how to communicate with compassion and professionalism. The facility itself is clean, well-organized, and provides a positive and respectful space for both patients and healthcare workers. I’m grateful for the hands-on experience I gained here and would highly recommend Concord Post Acute to other nursing students. It’s a great place to learn, grow, and see firsthand what quality care looks like in action.
Outstanding nursing staff, caring and making patients feel comfortable and safe.
This facility has a warm and welcoming atmosphere that immediately puts you at ease. The staff members are not only professional but also genuinely kind and attentive. The therapy team is knowledgeable and encouraging, making the recovery process feel less overwhelming. The facility is always clean and organized, which gave me peace of mind. I’m grateful for the level of care provided here.
Concord Post Acute is a solid choice for skilled nursing care, especially if therapy is a top priority— their therapy team is truly outstanding, attentive, and highly skilled in helping patients regain strength and independence. The nursing staff is friendly, helpful, and approachable, creating a warm and supportive environment that helps put both patients and families at ease. The facility is clean, well-organized, and the staff communicates well about care needs and progress. While no place is perfect, our overall experience was very positive, and I’d feel comfortable trusting them with a loved one’s recovery.
clean, well-managed with a compassionate and professional staff. The nurses and therapists are attentive and truly care about patient’s recovery and well-being. The environment is welcoming, and the care provided is top-notch. Highly recommend.
Great facility to be at. Staff is friendly and caring
Loading…
Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.
